Worcester

Tech Support and Tech Requirements

Technology Support

Students taking online or web enhanced courses seeking technical assistance (including password help) should:

Send email to worcestersupport@umassonline.net,
Call 1-800-569-6505 (or 502-753-4399 if unable to call a US toll-free line), or
Contact support via live text chat by clicking on this link.

Technical Requirements

You must:

have access to a personal computer (Mac or Windows)
possess basic computer skills
be connected to the internet
have an e-mail program and account
have at least a 56 kbps modem (DSL or other hi-speed internet access preferred)
have a Java capable browser (Netscape or Internet Explorer)

Del.icio.us | Printer Friendly | E-mail this page

Student Services

Student Services by Campus:

What Students Are Saying

headshot "Pursuing an online education has made me more independent and disciplined, ensuring that work and school deadlines are met. The flexibility has also allowed me to plan my work schedule and allocate time for my classes. I am more motivated to participate in the activities and discussions."

Tiffany Koh,
Amherst HTM Program

This page last updated on June 10, 2008.