Amherst Technical Support and Requirements


Technical Support

Students in Web-based courses seeking technical assistance should:

Visit the Help Desk Support Portal


Browser Support

Check Your Browser

University of Massachusetts Amherst e-mail account

You must activate your university e-mail account to receive class log-in information. If you are a new student, directions will be sent to your non-university email address explaining how to activate your University of Massachusetts Amherst email account. After this initial email, all future communications will be sent to your University of Massachusetts email address. If you already have an account, make sure your account is active. If you have questions or problems with your email account, please contact OIT (Office of Information Technologies) at 413-545-9400 or for further assistance:

Submit a help request online