Introduction to transformation processes that minimize waste and maximize the value of customer care. Topics include knowledge-based design, scientific observation and continuous experimentation, small impact problem solving, employee empowerment, and other Lean techniques. Exploration of Lean in a wide variety of real world healthcare organizations is integrated into the course. POM 684 is the Capstone course for the M.S. in Healthcare management degree.
Lean Operations in Health Care
Production & Operation Mgmt
Monday, April 1, 2019 to Wednesday, September 11, 2019