Communication, Negotiation, & Conflict Interactions

An interactive class designed to raise students' confidence in business communication and prepare them for a variety of speaking engagements. They will learn negotiation and conflict resolution strategies and become persuasive, organized, and diplomatic in the delivery of information, even during stressful and challenging situations. The course also addresses the cultural norms, procedures, and customs appropriate for a professional business setting. By the end of the course, students will have a strong grasp of how to present themselves in interviews, meetings, conference, one-on-one interactions, and other relevant business ventures

Course Details

Campus: 
Boston
Format: 
Online
Level: 
Undergraduate
Subject: 
Business Communication
Number: 
BC295-01Z
Semester: 
Summer 2017
Registration Status: 
Closed
Registration: 
Monday, April 3, 2017 to Thursday, June 1, 2017
Degree Finder Course Finder Request Information 877-MY-UMASS