Lowell Technical Support and Requirements

Technology Support

  • Call UMass Lowell at either of the following phone numbers:

    Local Phone Number: 1-978-934-2467
    Toll Free Number: 1-800-480-3190

  • For assistance during non-business hours,(Monday - Friday 5:00pm - 8:30am EST, and Saturday, Sunday and Holidays), please visit the following site for contact information:
    Help Desk Support Portal
  • For all academic or enrollment questions, please contact the Office of Enrollment Services directly at (978) 934-2588.

Technical Requirements

Students must provide the following:

  • PC Users: Windows XP or higher, internet access, email address, Internet Explorer 8 or Firefox 3.5 or higher.
  • Macintosh Users: OS 10.5 or higher, internet access, email address, Safari 5.X or Firefox 3.5 or higher.
  • Internet Connection: DSL or cable
Degree Finder Course Finder Request Information 877-MY-UMASS