Technology Support
Students taking online or web enhanced courses seeking technical assistance (including password help) should:
Send email to worcestersupport@umassonline.net, or:
Visit the Help Desk Support Portal
Technical Requirements
You must:
- have access to a personal computer (Mac or Windows)
- possess basic computer skills
- be connected to the internet
- have an e-mail program and account
- have at least a 56 kbps modem (DSL or other hi-speed internet access preferred)
- have a Java capable browser (Netscape or Internet Explorer)
